Important Information for Customers

Dear customers,

We sincerely apologize for the inconvenience caused due to recall / service campaign of our products. Our Service team is ready to quickly resolve the issues with the car and restore the pleasure of enjoying the car. Our Dealer Service team will connect with the eligible customers, through e-mail  / phone to attend to your car. You may however like to check for your car through the hyperlinks below.

Thank you.

Voluntary Product recall

Motor vehicles are required to be designed and manufactured as per applicable standards in such a way as to be sufficiently safe for road use. Sometimes, however after release to markets, if in the opinion of manufacturer some vehicles have issues which pose a ‘safety defect’. Such vehicles are voluntarily inspected and rectified by the manufacturers/importers (distributors), free of cost. This activity is called as “Recall”.

Source: Society of Indian Automobile Manufacturers (SIAM)

Product Service Campaign

Any product that needs attention but does not qualify as a Voluntary Product recall, but requires the vehicle to be invited for attention by the manufacturer, is termed as a Service Campaign.

List of Recent Product Service Campaigns

1. 2018 May 08: Important info for New Swift and Baleno

2. 2017 Sep 20: Important info for New Dzire